PRIVACY POLICY
Effective Date: 19 June 2026
1. INTRODUCTION
Koeberg Engineering respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, contact us, request a quote or make use of our services.
By using our website or submitting your personal information to us, you agree to the terms of this Privacy Policy.
2. WHO WE ARE
Koeberg Engineering provides engineering, fabrication, welding, machining, maintenance and repair services for industrial and commercial clients.
For the purposes of this Privacy Policy, Koeberg Engineering is responsible for the personal information collected and used through this website and our business communication channels.
3. PERSONAL INFORMATION WE COLLECT
We may collect personal information when you contact us, complete a form, request a quote, visit our website or communicate with our team.
The personal information we collect may include your name and surname, company name, email address, telephone number, physical address or site location. It may also include information about your project, equipment or service requirements, as well as any information you choose to include in your enquiry.
When you use our website, we may also collect limited technical information, such as your IP address, browser type, device information and pages visited.
We only collect information that is necessary for a specific, lawful and clearly defined purpose.
4. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information directly from you when you complete a contact form on our website, request a quote, email us, call us, message us or engage with our services.
We may also collect personal information when you provide details during a project discussion, site requirement or service enquiry.
Limited technical information may be collected automatically when you use our website, including information collected through cookies, analytics tools or similar technologies.
5. WHY WE USE YOUR PERSONAL INFORMATION
Koeberg Engineering may use your personal information to respond to enquiries, prepare quotes or proposals and provide engineering, fabrication, welding, machining or repair services.
We may also use your information to communicate with you about projects, manage client relationships, process administrative requirements and improve our website and services.
In some cases, we may need to use your personal information to comply with legal, regulatory, tax or business obligations, or to protect our rights, property and operations.
We only use personal information where there is a valid reason to do so.
6. SHARING OF PERSONAL INFORMATION
Koeberg Engineering does not sell your personal information.
We may share your personal information with trusted third parties where this is necessary for business, operational or legal purposes. This may include service providers who assist with website hosting, email, IT support or administration. It may also include professional advisers, such as accountants, auditors or legal advisers.
Where required for a project, we may share relevant information with subcontractors or technical partners. We may also share information with regulatory authorities where required by law.
Where we share personal information with third parties, we take reasonable steps to ensure that they handle it securely and only use it for the purpose for which it was provided.
7. COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and improve the user experience.
Cookies may collect information such as your device type, browser, IP address, pages visited and time spent on the website.
You can disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.
8. HOW WE PROTECT PERSONAL INFORMATION
Koeberg Engineering takes reasonable measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These measures may include secure storage of information, access control where appropriate, password protection and responsible handling of client information.
We also limit access to personal information to authorised persons only and use trusted service providers where digital systems are involved.
While we take reasonable precautions, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect your information.
9. HOW LONG WE KEEP PERSONAL INFORMATION
We will only keep personal information for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or allowed by law.
This may include keeping information for project records, client communication, legal and compliance requirements, tax obligations, accounting purposes, administrative records, dispute resolution or record-keeping purposes.
When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.
10. YOUR PRIVACY RIGHTS
You may request access to the personal information we hold about you.
You may also ask us to correct or update inaccurate information, request the deletion of personal information where appropriate, object to certain uses of your personal information or withdraw consent where consent has been given.
To exercise these rights, please contact us using the details provided below.
11. DIRECT MARKETING
We may only send you marketing communications where permitted, where you have consented or where there is a valid business reason to do so.
You may opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe option where available.
12. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites. Koeberg Engineering is not responsible for the privacy practices, content or security of external websites.
We recommend that you read the privacy policy of any external website you visit.
13. INFORMATION STORED OUTSIDE SOUTH AFRICA
If any personal information is stored or processed outside South Africa through website hosting, email, cloud storage or other service providers, we will take reasonable steps to ensure that the information is handled securely.
14. CHILDREN’S PERSONAL INFORMATION
Our services are intended for businesses, organisations and adults. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without the required consent, we will take reasonable steps to delete it.
15. UPDATES TO THIS PRIVACY POLICY
Koeberg Engineering may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website practices.
The latest version will be made available on our website.
16. CONTACT DETAILS
For questions about this Privacy Policy or how your personal information is handled, please contact Koeberg Engineering.
The company contact details are Koeberg Engineering, sales@koebergengineering.co.za, 084 698 0828 and Block D 07, The Exchange, Corner Koeberg Road and School Street, Milnerton, 7441.